FAQ

Frequently Asked Questions

1.      I am registered as your customer and have purchased from you, however I had to change my internet provider and now I have a different email address. What should I do in this case?

·         You can change your email address after logging in to the website under "My Account". You can also send the information to our email and we will make the necessary changes.

2.      I entered incorrect information about myself and only later noticed the mistake. How can I correct this?

·         You can change your details by logging in to our site with your username and password and accessing "My Profile". From there you can also change other personal details, view your orders, their statuses and your favourite products.

3.      When will my parcel arrive?

·         Expect the parcel to arrive within 2-3 working days. Sometimes, due to a high volume of orders, delivery may exceed this period, but you will be notified in good time.