Privacy Policy
This Privacy Policy governs the manner in which Saat&Saat - Ego Voch DOO (hereinafter "We", "Controller") collects, uses and processes the data collected from you as personal data subjects (hereinafter You, the subjects or users) when visiting the website www.saatandsaat.mk (hereinafter: "website"). By accessing the website you confirm that you have read, understood and agreed to the terms of the Privacy Policy.
The content of the website saatandsaat.mk is intended for persons over 18 years of age. If a person under 18 has provided their personal data without the consent of his/her parents and/or guardians, they should immediately notify Ego Voch.
What personal data we collect
When visiting the website, the personal data you voluntarily provide when using the service of purchasing products is collected and processed. If you take this action, it is understood that you have given your consent for the processing of personal data for the purposes for which they are submitted. When filling in the contact form on the website, Ego Voch DOO processes your personal data, namely:
- First name
- Last name
- Telephone number
- Home address
- City
When using the Newsletter service (electronic mail), Ego Voch processes your personal data, namely:
- Your email
Cookies
To make your visit to our website more pleasant and to enable the use of certain functions, we may use "cookies". Cookies are small text files stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session. Other cookies remain on your device and allow us to recognise your browser on your next visit to our website. For setting different types of cookies, your prior consent will be requested. If cookies are not accepted, the functionality of our website may be limited. To learn more about how we use cookies, you can access our "Cookie Policy".
Method of collecting personal data
The data during your visit to the website is collected directly from you, that is, in a way that you personally and directly submit the data to us, or automatically through the "Cookies" tool if you have agreed to it (Please read the Cookie Use Policy).
For what purposes is your data collected?
Ego Voch DOO collects and processes your personal data exclusively for the purposes for which they are given, such as:
Direct marketing
Purpose - direct marketing, that is, providing information about products, promotions, novelties and offers in our stores and on the website.
Legal basis - statement of consent
The processing is carried out exclusively on the basis of your previously provided consent. Consent is provided by completing the newsletter field where you enter your email address and agree to the privacy and personal data protection terms.
Categories of personal data
- First and last name
- City/Address
- Email address
- Telephone number
Online sales
Purpose - online sales
Legal basis - fulfilment of contractual obligation
Categories of personal data
- First and last name
- City/Address
- Email address
- Telephone number
Method of processing your personal data and retention periods
Your personal data will not be processed for any purpose other than the purpose for which they were collected. The collected personal data is processed mechanically and/or electronically exclusively by persons employed/engaged by Ego Voch DOO who have access to them and who are authorised and empowered to perform analyses while respecting the principles for processing personal data from the Personal Data Protection Act. The processing of your personal data is performed by Ego Voch DOO in accordance with the regulations on personal data protection of the Republic of North Macedonia, taking all the prescribed technical and organisational measures to ensure secrecy and protection in the processing of personal data at its disposal.
Additionally, Ego Voch DOO applies security measures during the collection, storage and processing of information for protection against unauthorised access, alteration, disclosure or destruction of your personal data, as well as data that is not personal but is stored on our site. Personal data may be submitted only to the competent authorities in accordance with the legally prescribed procedure.
If you decide to withdraw your consent for the processing of your personal data, your personal data will be deleted, except for personal data that Ego Voch DOO has a legal obligation to keep for the legally specified period in accordance with the Archive Material Act or other applicable law.
When using the Newsletter service (electronic mail), Ego Voch DOO keeps your personal data until you withdraw your consent.
Policy on the manner of processing personal data for direct marketing purposes
We may use your personal data to send you direct marketing communications about our news, discounts and promotions. This may be in the form of email, posting, SMS, telephone or targeted internet adverts. We limit direct marketing to a reasonable and proportionate level and send you communications which we believe will be interesting and relevant to you, based on the data we have about you. We use your personal data for direct marketing purposes exclusively on the basis of your consent for the processing of your data for direct marketing purposes which you have the right to give upon access and use of the same.
When visiting our website you have the right to leave your email address in the field "Newsletter" by entering your email address and ticking the field "I have read and agree with the Privacy Policy".
You have the right at any time to ask us not to send marketing communications and not to use your personal data when we perform profiling for direct marketing purposes.
Your rights
You as the personal data subject may contact the Personal Data Protection Officer at any time to exercise your rights. The rights you have are the following:
- Right to information and right of access of the subject to personal data
- Right to correction of inaccurate or incomplete personal data
- Right to deletion of personal data
- Right to restriction of processing
- Right to data portability - the right to receive your personal data in a structured, commonly used, machine-readable format, or to request that we transfer that data to another controller;
- Right to object to the processing of personal data;
- The personal data subject has the right to withdraw consent at any time and stop the processing of personal data based on consent
- Right to file a request to the Personal Data Protection Agency
Provision of data for use to third parties
Personal data may be submitted only to competent authorities, as well as to third party processors with authorisation provided by the Controller and under the conditions and to the extent permitted by the Personal Data Protection Act.
Transfer of personal data to other countries
Ego Voch DOO does not transfer personal data to third countries.
Change of privacy policy by the controller
This Privacy Policy may be amended at any time by publishing the amended text of the Privacy Policy on our website, as well as the date of update. Changes to the Privacy Policy come into force immediately after their publication. From here, please periodically review the Privacy Policy and read its eventual changes. By continuing to access and use our website, the user agrees to the changes and accepts the provisions of this Privacy Policy.
Statement on the protection of user privacy
Ego Voch DOO respects the privacy of every visitor. All visitor data will not be made available to any other person outside Ego Voch DOO and its associated companies. They will be used exclusively for marketing purposes of Ego Voch DOO.
On behalf of THE COMPANY we undertake to keep the privacy of all our customers. We collect only the necessary, basic data about customers/users and the data necessary for operations and informing users in accordance with good business practices and with the aim of providing quality service. All data on users/customers is carefully kept and is only available to employees who need this data to perform their work. All our employees are responsible for respecting the principle of Customer Privacy Protection.
As an individual you have the right to know which of your data we hold and to change them if necessary. You also have the right to oppose further data collection. We will take all measures so that we can fulfil your requests.
By collecting these data Ego Voch DOO achieves the following:
· It makes it easier for you to use the website by not having to enter your data more than once.
· It helps us forward information and notifications more quickly.
· It helps us provide you with text content that is important to you.
· You will quickly be able to find services or information that Ego Voch DOO has and provides.
· We use the data to improve the website.
· To determine general trends within the website and its use.
· To inform you about new products, special offers, new information and other new services that Ego Voch DOO believes may interest you.